axs.pissedconsumer.com491 Axs Reviews and Complaints @ Pissed Consumer
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Title:491 Axs Reviews and Complaints @ Pissed Consumer
Description:Axs reviews (www.axs.com): Do NOT USE AXS.. Modern Day, Bait and Switch. AVOID AXS. AVOID IF POSSIBLE. Be ready for having to get tickets in less than 5 minutes and random seats. Be wary when making overseas transactions. Ticket problem. About an upgrade.
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Write review Categories Auctions and Marketplaces Footwear and Clothing Telecommunications Games and Movies Customer Care Shipping Services Accounts Companies Wish DOORDASH Zomato Aliexpress Groupon OfferUp Rockstar Games Products Wish Shipping Service Roblox Account Aliexpress Shipping Service Rockstar Games Grand Theft Auto Video Game Zomato Delivery Service Doordash Delivery Service Wish Customer Care Locations Houston Chicago Los Angeles Orlando Atlanta Dallas Philadelphia For Business Login Home Tickets Axs 491 Axs Reviews and Complaints 1.5 (281 reviews) A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Follow ? Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile Is this your company? 3 ISSUES RESOLVED 492 TOTAL REVIEWS $45.6K CLAIMED LOSSES $426 AVG LOSS 87.9K PAGE VIEWS What's your story with this company? Submit review Call customer care Ask question Ask a Question About Axs Rating Details Customer service Website Product or Service Quality Cons Horrible customer service Whole process Terrible customer service Pros Got total runaround and ignored Three out of four customer service agents friendly Ppl on the phone were nice Show Reviews 0 Q&A Contacts & Company Info Write review tickets customer service ticket service customer phone concert email money waiting room Most helpful review Jul 20, 2018 Kirk H AXS Will Not Send Me My Money 1.0 Details Rating Details Customer service Exchange, Refund and Cancellation Policy Website Close The bottom line is AXS is awful to deal with when trying to obtain money from it after selling tickets. Its ACH transfer system is a failure, perhaps so that it can hold on to money and make money on "the float." The story unfolds as follows. I had to sell tickets... View full review Comment 0 0 19 comments Anonymous Anonymous Nov 18, 2019 #1778994 Same issue here. they won't transfer my money and won't pick up. I've been on hold now for 35 minutes. Another *** app that ties me to my phone and has no customer support. Reply 1 0 View more comments Review #1308295 Review #1308295 is a subjective opinion of poster. Service Axs Customer Care Reason of review Poor customer service Preferred solution Send me my $700 in one day, and pay me my hourly rate of $540 for wasting an hour of my time. Share Share Tweet This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Verified Buyer This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ Jan 26 Sean S Do NOT USE AXS.. Modern Day, Bait and Switch 1.0 Details Rating Details Advertised vs Delivered Customer service Diversity of Products or Services Exchange, Refund and Cancellation Policy Price Affordability Product or Service Quality Staff Value for money Website Close Just returned from a George Strait concert with my wife for her Christmas present. First off when I purchased the tickets I bought insurance I case we couldn't make it... I paid Premium for an aisle seat and one next to it with what appears in the map as more leg room.... View full review Comment 1 0 Review #1772709 Review #1772709 is a subjective opinion of poster. Product Axs Concert Ticket Reason of review Not as described/ advertised Loss $749 Preferred solution Full refund Share Share Tweet Jan 14 PissedConsumer1761192 of Irving, TX AVOID AXS 1.0 Details Rating Details Advertised vs Delivered Customer service Diversity of Products or Services Exchange, Refund and Cancellation Policy Price Affordability Product or Service Quality Staff Value for money Website Close They REQUIRE you to load their app on your phone, which I don't want to do, but they didn't say that till AFTER I purchased tickets. I've emailed several times, asking to send me tickets directly to my email, LIKE EVERY OTHER TICKET SELLER DOES, but they refuse to answer my email. I just get an automated response "we've received your email blah blah blah". Purchase was on Dec 17, 2019, as of Jan 14 2020, still no response. This kind of *** service is exactly why you should not load their app onto your phone, they're probably Russian hackers. View full review Comment 1 0 Review #1761192 Review #1761192 is a subjective opinion of poster. Product Axs Concert Ticket Reason of review Problem with delivery Preferred solution Full refund Share Share Tweet Jan 11 PissedConsumer1758102 of Pittsburg, CA AVOID IF POSSIBLE | Axs review 1.3 Details Rating Details Advertised vs Delivered Customer service Diversity of Products or Services Exchange, Refund and Cancellation Policy Price Affordability Product or Service Quality Staff Value for money Website Close These people had a system error...AGAIN...and the tickets weren't in the account. Of course no one responded to any emails so I called and got the crappiest representative they probably have. She couldn't do the simplest thing i asked to pull up this show. Never in the... View full review Comment 0 0 Review #1758102 Review #1758102 is a subjective opinion of poster. Service Axs Customer Care Pros Non Cons Lack of contact Your system is horrible Website Reason of review Poor customer service Loss $110 Preferred solution Full refund Tags refund tickets Rude Supervisor Rude And Disrespectful People Share Share Tweet This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Jan 06 Julia of Badajoz, Spain Be ready for having to get tickets in less than 5 minutes and random seats | Axs review 2.6 Details Rating Details Customer service Price Affordability Staff Value for money Website Close Update by user Jan 06 I'm giving it a "high" rate for this site as I got acceptable seats and the moment to get the tickets will be in 3 months. I really needed to let off steam but at least I like the seats. It was mostly the process to get them what felt so bad. Update by user Jan 06 *I've checked they give... View full review Comment 0 0 Review #1752754 Review #1752754 is a subjective opinion of poster. Pros Three out of four customer service agents friendly Ppl on the phone were nice I could use my phone for the concert Cons Random seats and lack of choice Just almost four minutes and a half in the first try Customer service Reason of review Order processing issue Tags Poor Customer Care Share Share Tweet This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer Dec 30, 2019 clare h of Stalybridge, United Kingdom Be wary when making overseas transactions | Axs review 1.0 Details Rating Details Advertised vs Delivered Customer service Product or Service Quality Staff Value for money Website Close Update by user Jan 29 No contact from Axs, unhelpful customer service staff and no attempt at resolution or compensatory offers Original review posted by user Dec 30, 2019 Missed out on tickets to a boxing match due to the security restrictions placed on overseas payments. Paid for hotel and flights now can’t go to the fight View full review Comment 0 0 Review #1746502 Review #1746502 is a subjective opinion of poster. Product Axs Event Ticket Cons Website sucks Rude manager dealing with complaint Reason of review Poor customer service Loss $500 Preferred solution Let the company propose a solution Tags poor accountabilty Rude Supervisor Poor Web Management Poor Customer Care Share Share Tweet Verified Buyer This review is written by an individual who has purchased the reviewed product/service and/or confirms being...
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